Existing LPG operators
When do I need to submit my venue licence application?
As soon as possible.
You will not be able to operate gaming from 1 July 2023 if you have not lodged a complete application in time for it to be assessed by 30 June 2023.
As a first step, you will need to identify and contact all parties associated to the applicant and have them complete the associate details form. You will need to submit the Venue Licence application form with an associate details form attached for every associate.
You can find the application forms, supporting documents and other information at: www.gaming.tas.gov.au/apply-now.
I'm unsure about the transition to the venue licensing framework. Who should I speak to?
Information about why things are changing can be found at: https://www.gaming.tas.gov.au/why-are-things-changing.
Further information about changing responsibilities, application requirements and updates prior to the changeover day on 1 July 2023 is available at https://www.gaming.tas.gov.au/.
If you are still unsure, haven't found an answer to your question, or have a specific issue you need addressed, please contact the Liquor and Gaming Branch by:
Be sure to subscribe to updates on our website to stay up-to-date with the latest information (sign‑up option under “Quick Links")
My venue will be changing ownership before 30 June 2023. What do I need to do?
The new operators need to complete and submit a Venue Licence application form and lodge in time for it to be assessed before 30 June 2023.
What if my business name changes after my Venue licence is approved?
Follow the same process as you would now to update your licence.
Do I need to resubmit my property plan, floor plan and corporate entity details etc, if I have previously held a Licensed Premises Gaming Licence?
Yes. This is a new licensing regime and it is important to confirm that the information in your application is current.
How long will the assessment process take?
Once a complete application is received, the assessment process is taking on average two months. This includes assessment by external parties including Tasmania Police, credit agencies and financial advisors (for applications seeking to operate EGMs).
I submitted my online application two weeks ago and haven't heard anything since an acknowledgement.
If further information has not been requested from you then your application is being processed. If further information has been requested from you, it will be processed once that information is received.
If you are worried about the progress of your application, contact the Liquor and Gaming Branch on (03) 6166 4040 or email email@example.com.
What are the new responsibilities for venue operators?
There are fundamental changes to your responsibilities as a venue operator. Details of these changes and other obligations from 1 July 2023 are available at: https://www.gaming.tas.gov.au/Be-clear-about-the-additional-responsibilities.
What will the new Monitoring Operator be responsible for?
Under the current model (prior to 1 July 2023), the monitoring of electronic gaming machines (EGMs) is undertaken by the Gaming Operator (Network Gaming). Currently the gaming operator undertakes functions such as help desk services, EGM maintenance, installation, payment of EGM tax and contributions to the Community Support Levy.
From 1 July 2023, the Licensed Monitoring Operator (LMO) will undertake some of the functions that the gaming operator is currently responsible for. However, venue operators will be responsible for the operation and management of all gaming machines (if applicable), as well as other financial obligations previously performed by the gaming operator.
What fees am I liable to pay from 1 July 2023
From July 2023, you will be responsible for paying fees and taxes relating to the operation of gaming in Tasmania. These fees and taxes include:
- An annual licence fee based on the number of gaming machines;
- Gaming tax and Community Support Levy Contributions;
- Core fee for all EGM monitoring, reporting and help desk functions;
- Regulated fees for maintenance, repair, linked jackpots, EGM install, change and movements, removal, decommissioning and destruction.
You can find more information on fees at: https://www.gaming.tas.gov.au/fees.
When can I start buying or leasing gaming equipment?
You will require written advice to confirm you can enter arrangements to lease or buy equipment prior to 1 July 2023.
The Commission has provided written, conditional approval for all currently licensed gaming venues to buy or lease gaming equipment from a person listed on the Roll of Recognised Manufacturers, Suppliers and Testers of gaming equipment in preparation for the new licensing arrangements.
You should ensure that you have applied for a venue licence prior to entering into arrangements for the purchase or lease of gaming equipment.
I'm not planning to move to the new system, what should I do?
Surrender your LPG licence before 1 July 2023.
You must give notice in writing to the Tasmanian Liquor and Gaming Commission.
in writing can be addressed to the Commission via email at firstname.lastname@example.org.
A new operator is taking over my gaming venue and will move to the new system, what should I do?
The new operator will need to submit a venue licence application. Upon the new operator being granted a provisional licence, the Tasmanian Liquor and Gaming Commission will cancel your existing licence. Should you surrender your licence prior to a new licence being granted, the venue will be unable to operate gaming until a licence is granted to a new operator.
We recommend advising the Liquor and Gaming Branch as soon as possible if there is likely to be a transfer to a new operator, to avoid any issues in the lead up to the changeover and requirements for new licences.
Am I eligible for a fee refund?
You may be eligible for a fee refund, if you intend on surrendering your licence prior to your licence expiry. Contact the Liquor and Gaming Branch to discuss your eligibility for a fee refund.
What happens if I don't do anything about moving to the new system?
From 1 July 2023, your LPG licence will no longer exist, and you will have no authority to operate gaming.
If this is your intention, please let us know as early as possible and make arrangements with Network Gaming for the gaming equipment to be removed. Contact the Liquor and Gaming Branch on (03) 6166 4040 or email email@example.com to let us know.
I operate keno only. What do I need to do?
Venues that operate keno only are required to apply for a venue licence in time for it to be assessed by 30 June 2023. Keno only operators cannot conduct keno after 1 July 2023 if they do not have a venue licence. Keno operators will need to submit the most recent three years of financial statements as part of their application. See the Apply now New Gaming Tasmania page.
What if I want to increase number of EGMs I am authorised to operate?
If you currently hold a licensed premises gaming licence, you can apply for an increase in the number of EGMs before 1 July 2023. Any request will be subject to the venue cap, common ownership restrictions and the state-wide cap. You will need to apply to the Liquor and Gaming Branch.
What if I want to reduce the number of EGMS I am authorised to operate?
You can apply to reduce your gaming machine authorities during the venue licence application process. The venue licence application form includes a section to address this.